FAQ

What is LouVoyage?

LouVoyage is an online streetwear store that sells high-quality cotton clothes with DTG printing for durability and natural color impact.

We specialize in Japanese embroidery bomber jackets and printed Japanese design hoodies, shirts, and bespoke sneakers.

What makes LouVoyage unique?

LouVoyage's designs are unique creations that are the property of the brand.

Additionally, any other shops selling LouVoyage clothing must be certified by the brand.

I need help or information, how to contact support team ?

You can contact LouVoyage by mail : info@louvoyage-us.com

LouVoyage has an international team to assist clients in English, French, Spanish, Italian, and Portuguese.

How long it takes to have a response ?

We will reply to any request in 24h maximum. During events like Halloween or Christmas, there may be a little delay. Thank you for understanding.

What is LouVoyage's processing and delivery time?

A: LouVoyage's processing time is 1-3 days.

Shipping takes 4-8 days, LouVoyage ships worldwide.

What is LouVoyage's return policy?

Clients can contact LouVoyage within 48 hours of receiving their order to change or return products.

The cost of return shipping is the responsibility of the client.

What kind of clothing does LouVoyage sell?

LouVoyage specializes in streetwear clothing with printed Japanese designs, including hoodies, shirts, custom sneakers, and Japanese embroidery bomber jackets.

We use high-quality cotton and DTG printing for washing resistance and natural color effect.

Is LouVoyage's clothing of high quality?

Yes, LouVoyage's clothing is made of high-quality cotton and uses DTG printing for washing resistance and natural color effect.

Additionally, LouVoyage has a focus on quality and attention to detail.

Does LouVoyage offer international shipping?

Yes, LouVoyage ships worldwide.

Does LouVoyage have customer service available in multiple languages?

Yes, LouVoyage has an international team to assist clients in English, French, Spanish, Italian, and Portuguese.

How do I know if a shop selling LouVoyage clothing is certified?

Any shop selling LouVoyage clothing should be certified by the brand. If you are unsure if a shop is certified, you can contact LouVoyage directly to verify.